Terms and Conditions

These Terms and Conditions ("Terms") govern your use of csramarketing.com and any services you purchase from CSRA Marketing ("we," "us," or "our"). By using our site or hiring us, you agree to these Terms.

Our services

We design and build websites and provide local search engine optimization (SEO) for service businesses, with a focus on roofing companies. Each engagement is defined by a proposal or agreement that spells out the scope, timeline, and price. If anything in a proposal conflicts with these Terms, the proposal wins for that engagement.

Payment terms

• Website builds are billed as a one-time fee, due according to the schedule in your proposal or agreement.
• Monthly services, such as SEO retainers, are billed each month in advance.
• The Website Care Plan is billed monthly at the current plan rate and can be cancelled going forward at any time.

Work begins when the first payment clears. Late payments may pause work until the balance is current. Prices on our public site are never shown; all pricing comes through a written proposal.

Revisions

Website builds include two rounds of revisions. A revision round means one consolidated batch of feedback from you, which we implement together. Requests beyond the included rounds, or requests that add new pages, features, or redesigns, are quoted separately before we start them.

What we need from you

Projects move fast when you do. You agree to provide the content, photos, logos, logins, and feedback we ask for within a reasonable time. Delays on your side can shift timelines, and we will tell you when that happens.

Intellectual property

Once your website build is paid in full, you own the finished website design and copy we created for you. We keep the right to reuse general techniques, code patterns, and know-how we bring to every project. Any stock photos, fonts, or third-party tools remain under their own licenses. Until final payment, all work product remains ours.

Results disclaimer

We work hard and track everything, but no one can guarantee specific rankings, traffic numbers, or revenue. Search engines change their rules, competitors act, and markets shift. Our job is to put you in the best position to win; your results depend on many factors outside our control.

Limitation of liability

To the maximum extent the law allows, our total liability for any claim related to our services is limited to what you paid us in the three months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including lost profits. Some states do not allow these limits, so they may not apply to you.

Termination

Monthly services can be cancelled by either side with written notice; you pay through the end of the current billing period. One-time projects can be cancelled in writing; you pay for work completed through the cancellation date. Our limitation of liability and intellectual property terms survive termination.

Changes to these Terms

We may update these Terms from time to time. The version on this page at the time you hire us applies to your engagement. We will update the date at the top when we make changes.